Are your pieces dishwasher and microwave safe?
While I wash all of the mugs I make in the dishwasher some detergents are more hash and can leave more residue than others. So while technically dishwasher safe, to ensure the longevity of each piece it's safest to wash by hand.
I do not recommend putting larger vessels in a hot oven or dishwasher, especially if there are large sections of unglazed clay surface.
Damages
While I pack each item with the utmost care, pottery is fragile and accidents sometimes happen in transit. If your order arrives damaged, please notify me immediately. You must provide photos of the broken item and its packaging within 48 hours of delivery to qualify for a replacement or refund.
Additionally, please understand that once I hand your order over to the carrier, package delivery is out of my control, and I am not responsible for lost or stolen mail.
Care Instructions:
Handle with Care: Ceramics are fragile. Hand washing is highly recommended, and stacking pieces should be avoided unless product information specifically states that they are designed to be stacked.
Prevent Thermal Shock: Never pour rolling-boil water directly into handmade mugs.
Tips:
- Pre-warm your mug with hot tap water first. This safeguards the ceramic and keeps your beverage hot longer!
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Place a metal spoon in your cup before pouring hot liquids to absorb initial heat and prevent cracking.
What's the best way to contact you?
I try to respond to messages on Instagram but sometimes that can get away from me. You can also send me an email at embodiedclay@gmail.com.